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Collection Manager (m/f/d)

City:  Cologne
Job area:  Corporate Functions
Job field:  Finance
Seniority Level:  Mid-Senior level

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

We are looking for a Cologne based Collection Manager (m/f/d) who ensures the collection of debts towards our partners in an international team.


Your challenge

  • Take end-to-end responsibility for collecting receivables of national and international hotel partners
  • Goal-oriented processing from the commission invoice over the reminder to the deactivation and delivery to the debt collection agency
  • Negotiate and communicate with our partners in writing and by telephone
  • Ensure the observance of our terms and conditions, e.g. correction and cancellation ratios
  • Closely cooperate with an international team
  • Work proactively with other departments
  • Manage systematically the customer account clarifications


Your commitment 

  • Degree in business administration or commercial education
  • Working experience in receivables management, debt collection, banking, accounting or hotel business
  • Strong competence in communication and relationship management
  • Strong motivation and focus on fast execution
  • Good Microsoft Office skills (Excel / Outlook)
  • Basic knowledge of ERP Systems (ideally Microsoft Dynamics Navision or SAP)
  • Fluency English and German, additional languages welcome



Your rewards

At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.

You will work in a modern working environment with flexible working hours and the option to work from home. Our training and further education offers give you plenty of room for your personal growth and individual development.

The small print – want to know more?
Our global company is located in more than 35 locations in all continents and we inspire more than 1.500 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.

Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                      HRS Global Hotel Solution

Job Segment: ERP, SAP, Relationship Manager, Technology, Customer Service