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Manager - Centre of Excellence (m/f/d)

City:  Cologne
Job area:  Business Consulting & Steering
Job field:  Business Consulting & Steering
Seniority Level:  Mid-Senior level

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

We are looking for a Headquarter-based Manager Centre of Excellence (m/f/d) to change the world of business travel with us! Your task will be to develop new strategies and standards for our global strategic accounts. 


Your challenge

  • Collaborate with the program management of our strategic accounts coming from the Fortune500 segment 
  • Identify and develop state-of-the art strategic key account management approaches in collaboration with multiple stakeholders across different countries
  • Steer and drive professionalization and standardization of customer success management across entire customer lifecycle 
  • Provide transparency on commercial and operational performance of the global strategic accounts and develop recommendations for internal and external top management decisions
  • Take ownership of the implementation of corporate initiatives in collaboration with our internal experts and manage complex project matrix organizations across multiple regions


Your commitment

  • A top university graduate, preferably with a degree in business administration 
  • A professional with at sound experience in a leading management consulting company or renowned business enterprise from Professional Services, SaaS industry or from Start-up environment
  • Track record of leading transformation programs and multiple projects in tandem from scoping to successful execution 
  • Ability to quickly structure highly complex topics and break down for diverse stakeholder groups
  • Ability to analyze data and derive pro-actively strategic initiatives aimed at achieving customer successSkilled in leading and collaborating with interdisciplinary and international teams    
  • Very analytical and structured way of working
  • Passionate about strategic thinking and working in a results-oriented environment 
  • Highly forward-thinking and assertive
  • Capable to work against tight deadlines, manage customer expectations as well as internal resources
  • Fluency in German and English, spoken and written


Your rewards

At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.
You will work in a modern working environment with flexible working hours and the option to work from home. Our training and further education offers give you plenty of room for your personal growth and individual development.

The small print – want to know more?
Our global company is located in more than 35 locations in all continents and we inspire more than 1.500 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.

Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                      HRS Global Hotel Solution

Job Segment: Consulting, Technology