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Roll Out Excellence Expert (m/f/d)

City:  Cologne
Job area:  Business Consulting & Steering
Job field:  Business Consulting & Steering
Seniority Level:  Mid-Senior level
Date:  Sep 9, 2021

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

We are looking for a Cologne based Roll Out Excellence Expert (m/f/d) to change the world of business travel with us! Your task will be to develop new strategies and standards for our global strategic accounts. 


Your challenges


  • Take ownership of the End-2-End customer roll-out governance, aiming to generate a standardized, seamless customer roll-out journey from pitch to go-live for all HRS products & solutions (Procurement, Smart Booking, Payment, Longstay and Meetings & Groups)
  • Define global HRS standards for customer consulting and project delivery
  • Continuously improve working procedures through identification of automation potential  
  • Develop and apply standards in ongoing customer projects in collaboration with account team
  • Coach and train the relevant HRS stakeholders (e.g. Account Executives, Solution Experts, Implementation Managers) worldwide on central standards
  • Connect all HRS departments to ensure true E2E customer delivery



Your commitment



The small print – want to know more?
Our global company is located in more than 30 locations in all continents and we inspire more than 850 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.

Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                      HRS Global Hotel Solution

Req ID:  9126

Job Segment: Consulting, Project Manager, Technology