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Student Procurement Platform Support - Rate Loading (m/f/d)

City:  Cologne
Job area:  Corporate Client Solutions
Job field:  Procurement
Seniority Level:  Student
Date:  Nov 18, 2021

HRS reinvents how businesses Work, Stay and Pay. Counting more than 5.000 corporations and 40% of Fortune 500 companies in our customer base, HRS has emerged to the most trusted platform of digital software solutions in business travel hospitality worldwide.

The HRS platform is composed of three engines that each optimize one core building block along the corporate hospitality supply chain: Intelligent Procurement, Smart Booking and Invisible Payment. Through the integration of those engines into one large data-driven platform approach, our Lodging-as-a-Service value proposition enhances satisfaction of corporate employees and travelers, delivers the highest grade of process automation for corporate stakeholders and ensures strongest compliance end-to-end.

We are looking for a Cologne based Student Procurement Platform Support - Rate Loading (m/f/d) who are responsible of the rate loading process for our national and international corporate customers.

 

Your challenges

  • Assist to manage the rate loading process for our corporate customers with individual hotels and hotel chains (CRS, GDS and external connected hotels)
  • Support our customers and ensure outstanding service quality in answering rate loading related requests
  • Investigate and support non bookability situations (first level support) and identify specific issues to escalate to responsible stakeholders as second level support
  • Build and maintain a fruitful relationship with the HRS internal stakeholders as well as to the travel managers of HRS corporate customers


Your commitment

  • First professional experience in the hotel industry and / or within the B2B travel industry will be an advantage
  • Good MS Excel skills
  • Bindingness, self-responsible work as well as customer and result orientation combined with very good communicative skills
  • High level of self-motivation and ability to work under time pressure
  • Ability to manage hotel and customer expectations
  • High level of flexibility and good organization
  • Fluency in German and English, both spoken and written

Your perspective
You get access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay. Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

The small print – want to know more?
Our global company is located in more than 30 locations in all continents and we inspire more than 850 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.


Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                      HRS Global Hotel Solution

Req ID:  11144


Job Segment: Travel Industry, Travel