Share this job.

Director Market Steering (m/f/d)

City:  Cologne
Job area:  Business Consulting & Steering
Job field:  Business Consulting & Steering
Seniority Level:  Director
Date:  Jun 23, 2022


HRS is reinventing the way businesses and governments work, stay and pay in today’s dynamic global marketplace. HRS’ advanced platform technology is extending its reach beyond hospitality to meetings, office space management, payment efficiency and crisis recovery.

Beyond cost savings in the global post-pandemic economy, HRS clients gain from an unrivaled focus on essential aspects including safety, security and satisfaction.

HRS is also recognized for its award-winning Green Stay Initiative, technology that helps corporate hotel programs achieve their NetZero targets, and its groundbreaking Crew & Passengers Solution, which leverages automation to elevate experiences for air and rail operations.

Founded in 1972, HRS works with 35 percent of the global Fortune 500, as well as the world’s leading hotel chains, regional hospitality groups and payment providers.


We are looking for a Director Market Steering (m/f/d) to continuously improve and implement global sales standards and methodology within HRS markets and drive sales professionalization.


  • Enhance and standardize HRS sales methodology
  • Develop and continuously optimize standardized sales processes from lead generation to deal closure that serve as blueprints for local markets and drive sales professionalization throughout the organization
  • Enforce execution of global sales standards in markets; continuously coach HRS commercial directors and train business development managers and account executives
  • Create, moderate and own a global platform for exchange of best practices and market / competitor insights
  • Monitor sales progress in-depth through various KPIs along the sales funnel, identify strategic areas for improvement and derive process adaptions or training demands
  • Support commercial directors in markets with bespoke market analysis to derive frameworks for local market penetration tactics
  • Develop sales training modules in close collaboration with HR
  • Conceptionalize business requirements for tools and systems that support HRS sales processes in close collaboration with the Director CRM
  • Create a global standard for strategic market reviews with top management
  • Take ownership of strategic projects and workstreams within the HRS Group from concept to realization that aim at improving the commercial performance and sales professionalization of HRS
  • Lead an international-based market steering team of 4-5 people and quickly assume a high level of responsibility
  • Close collaboration with the Head of Commercial Steering who is providing the analytical foundation and data insights for global sales steering
  • Direct reporting line to HRS Chief Commercial Officer


  • An outstanding academic degree in Business studies or similar
  • 7-9 years of experience in sales leadership, sales methodology & process development and sales training
  • Several years of leadership experience
  • Conceptual, analytical, and structured way of working
  • Eagerness to solve complex tasks in interdisciplinary teams and matrix organizations
  • Passion about working in a pragmatic, fast changing and results-oriented environment
  • Fluency in English, spoken and written (German a plus)


Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.


The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.

Req ID:  10164

Job Segment: Pre-Sales, Travel Industry, Consulting, CRM, Sales, Travel, Technology