IT Support Coordinator
City:
Mohali
Job Function:
Corporate Functions
Job Area:
Product & IT
Seniority Level:
Mid-Senior level
Date:
Oct 28, 2024
HRS AS A COMPANY
BUSINESS UNIT
POSITION
CHALLENGE
- Provide technical assistance to staff and end-users, resolving hardware and software issues
- Troubleshoot IT issues and ensure smooth operation of IT systems
- Install, configure, and maintain software and hardware
- Monitor system performance and ensure the security and efficiency of IT systems
- Act as a liaison between end-users and higher-level IT support
- Coordinate with vendors to procure necessary IT equipment and software
- Provide training to staff on new technologies and IT protocols
- Document IT procedures and create user manuals
- Oversee IT projects from conception to implementation
- Develop and implement IT policies and best practices
- Ensure compliance with relevant laws and regulations
FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...
- Bachelor’s degree in computer sciences or comparable
- Several years of working experience in support and systems administration
- In-depth knowledge of computer systems, networks, and software
- Ability to troubleshoot and resolve technical issues efficiently
- Strong interpersonal skills to effectively communicate with staff and vendors
- Ability to manage multiple tasks and projects simultaneously
- Ensuring accuracy and security in all IT-related tasks
- Fluency English, spoken and written
PERSPECTIVE
LOCATION, MOBILITY, INCENTIVE
Req ID:
17953