IT Support Coordinator

City:  Mohali
Job Function:  Corporate Functions
Job Area:  Product & IT
Seniority Level:  Mid-Senior level
Date:  Oct 28, 2024

HRS AS A COMPANY

BUSINESS UNIT

POSITION

CHALLENGE

  • Provide technical assistance to staff and end-users, resolving hardware and software issues
  • Troubleshoot IT issues and ensure smooth operation of IT systems
  • Install, configure, and maintain software and hardware
  • Monitor system performance and ensure the security and efficiency of IT systems
  • Act as a liaison between end-users and higher-level IT support
  • Coordinate with vendors to procure necessary IT equipment and software
  • Provide training to staff on new technologies and IT protocols
  • Document IT procedures and create user manuals
  • Oversee IT projects from conception to implementation
  • Develop and implement IT policies and best practices
  • Ensure compliance with relevant laws and regulations

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

  • Bachelor’s degree in computer sciences or comparable
  • Several years of working experience in support and systems administration
  • In-depth knowledge of computer systems, networks, and software
  • Ability to troubleshoot and resolve technical issues efficiently
  • Strong interpersonal skills to effectively communicate with staff and vendors
  • Ability to manage multiple tasks and projects simultaneously
  • Ensuring accuracy and security in all IT-related tasks
  • Fluency English, spoken and written

PERSPECTIVE

LOCATION, MOBILITY, INCENTIVE

Req ID:  17953