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Global Account Manager France (m/f/d)

Job area:  Sales
City:  Paris
Date:  Aug 10, 2019

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

We are looking for a Paris based Global Account Manager France (m/f/d) to achieve expected revenue, profitability, and customer satisfaction levels with our global strategic accounts.


Your challenges

  • Manage and lead negotiations with major global accounts, finding intelligent ways to support customer’s travel processes and increase HRS share of wallet
  • Lead global projects to roll out HRS strategic customers in multiple markets from project initiation to successful implementation ensuring delivery on time, in quality and budget
  • Coordinate multiple stakeholders across different countries, both external and internal (e.g. HRS experts on cutting-edge topics such as payment, sourcing or MICE solutions)
  • Lead analyses and provide recommendations for customers on how to improve their hotel management
  • Manage customer contract and service level agreements
  • Monitor and manage the P&L of your accounts
  • Take ownership and develop account development plans ensuring maximum HRS buy-in across regions in order to drive long term results
  • Establish and maintain trusted customer relationship with key decision makers
  • Support professionalization of HRS in terms of strategic account management and farming techniques


Your commitment

  • A professional with at least 5 years’ experience in a leading consultancy or renowned business enterprise (knowledge in the B2B travel industry seen as an advantage but not necessary)
  • Track record of leading multiple customer projects in tandem from scoping to successful execution
  • Ability to quickly structure highly complex topics and break down for team members
  • Skilled in leading and collaborating with interdisciplinary and international teams
  • Very analytical and structured in the way you work
  • Passionate about strategic thinking and working in a results-oriented environment
  • High forward thinking and assertiveness
  • Strong negotiations skills and high performance orientation
  • Excellent communications skills
  • Being used to work with tight deadlines, managing customer expectations as well as internal resources
  • Fluency in French and English, spoken and written


Your rewards

At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.


You will work in a modern working environment with flexible working hours and the option to work from home. Our training and further education offers give you plenty of room for your personal growth and individual development.

The small print – want to know more?
Our global company is located in more than 35 locations in all continents and we inspire more than 1.500 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.

Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                     HRS Global Hotel Solution

Job Segment: Account Manager, Travel Industry, Sales, Travel

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