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Key Account Manager China (m/f/d)

City:  Shanghai
Job area:  Sales
Job field:  Sales
Seniority Level:  Mid-Senior level
Date:  Nov 16, 2019

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

Our business unit Enterprise Solutions offers consulting and end-to-end hotel management solutions to more than 3,000 corporate businesses globally. These include professional procurement, rate audit, payment and automated invoice processing as well as online group bookings.


We are looking for a Shanghai based Key Account Manager China (m/f/d) who could manage business and lead negotiations with major local accounts, find new ways to support customers' travel processes and increase share of wallet.


Your challenges

  • Manage and lead negotiations with major accounts with the hotel spending larger than EUR 4 million
  • Find new ways to build up the strategic partnership with the customer and penetrate all HRS solutions selling to increase the share of wallet
  • Acquire new major accounts and ensure new customers go live and begin booking (responsible from lead to implementation)
  • Independently conduct a high-level conversation/meeting with the Executive management of your customer and having the knowledge about the “change management” and applying this skills for the negotiation
  • Work closely with account support management to be the key contact for customers to make the decision, setup the plan and change the strategies base on time to time situation
  • Maintain a high level of current knowledge of the product portfolio and the benefits for customers as well as of other relevant information (e.g., market trends, strategy, competitors, pricing)
  • Demonstrate good project management skills to coordinate not only stakeholders across different countries but also HRS experts on topics such as payment, sourcing or MICE solutions


Your commitments 

  • A bachelor degree or above
  • Several years working experience in the solution-selling roles; Consulting & IT industry highly preferred
  • Good analytical competence: finding useful facts, able to analyze complex data and to draw relevant conclusions
  • Strong goal orientation and decision-making competence: finding new/best-possible solutions, keeping economic impact in mind, showing good argumentation in negotiations and competence in advanced presenting techniques
  • Very strong analytical skills and negotiation skills, good competence in relationship management esp. sales and acquisition
  • Good communication skills with fluency in English and Mandarin, spoken and written


Your rewards

At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.

You will work in a modern working environment with flexible working hours and the option to work from home. Our training and further education offers give you plenty of room for your personal growth and individual development.

The small print – want to know more?
Our global company is located in more than 35 locations in all continents and we inspire more than 1.500 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.

Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                      HRS Global Hotel Solution

Job Segment: Account Manager, Consulting, Relationship Manager, Project Manager, Sales, Technology, Customer Service