Accounts Receivable Officer (all genders)

City:  Sydney
Job Function:  Corporate Functions
Job Area:  Finance
Seniority Level:  Entry level
Date:  Oct 25, 2024

HRS AS A COMPANY

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

BUSINESS UNIT

HRS' Product Management department is a critical function in driving the success of the company's Lodging-as-a-Service (LaaS) platform. The department collaborates with cross-functional teams to define the product vision, roadmap, and strategy, and prioritizes features using analytics and data to meet business goals and deliver an exceptional experience for stakeholders.

Product Managers at HRS own the program backlog, define product increments and releases, and are responsible for the product vision, roadmap, pricing, licensing, and ROI. They possess strong business and technical knowledge, as well as excellent communication and prioritization skills.

The department operates based on HRS' leadership principles, putting the customer view first and striving for customer success over commercial success. They think and act big, challenging the status quo, and constantly leaving their comfort zones to achieve growth. As coaches, they hire the most likely to win and help develop team members to become the best through radical candid feedback.

Product Managers at HRS are learning pioneers, continually seeking to improve processes, products, commercial models, technologies, and ways of working. They take ownership of the entire customer experience, seeking truth and committing to decisions once they are made.To succeed in the role, candidates must possess strong business and technical know-how, prioritize tasks accurately, and have excellent communication skills. They must also have an up-to-date knowledge of the latest trends and technologies and be comfortable presenting their ideas to internal stakeholders.

POSITION

We are looking for a detail-oriented and proactive Accounts Receivable Officer to join our high-performing Sydney team. This is a hybrid role provides an opportunity to work both in-office and remotely, offering flexibility while being part of a collaborative team. The successful candidate will manage the accounts’ receivable function, ensuring timely receipt of bank payments, maintaining accurate financial records, and assisting with ad-hoc billing tasks. You will also play a crucial role in customer communications and collections, ensuring our valued clients receive exceptional customer service.

CHALLENGE

  • Accurately process and record daily bank receipts.
  • Perform bank reconciliation and allocation of unmatched receipts.
  • Prepare daily billing and upload of card payments into merchant facility.
  • Handle commission-related inquiries and communicate with customers professionally and efficiently.
  • Review and verify commission invoices raised, ensuring accuracy and completeness.
  • Conduct 20 collection calls per day, maintaining professionalism while securing outstanding payments.
  • Oversee internal and external debt collection processes, ensuring timely resolution of overdue payments.
  • Collaborate with stakeholders to manage and resolve queries.
  • Update and maintain the commission debtor report to provide accurate information on outstanding debts.
  • Respond to and manage incoming calls into the AR department.

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

  • Previous experience in accounts receivable or a similar financial role.
  • Relevant accounting qualifications desirable.
  • Takes pride in the detail and accuracy of your work.
  • Strong team player with problem-solving mindset and approach.
  • Experience with Exact or similar accounting/invoicing software is an advantage.
  • Ability to handle multiple tasks and achieve daily collection call targets.
  • Familiarity with debt collection processes and working with external debt collection agencies is an advantage.
  • Experience with Zammad or similar case management tools is a plus.

PERSPECTIVE

  • Full-time, temporary contract role, with the possibility becoming permanent for the right person.
  • Convenient office location, just a 5-minute walk from Wynyard station.
  • A supportive work environment with a strong team culture.
  • Hybrid work environment with 3 days in the office.
  • Virtual team events.
  • Collaborative working space.
  • Opportunities for growth and career development in a dynamic team.

 

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

LOCATION, MOBILITY, INCENTIVE

Req ID:  17967


Job Segment: Travel Industry, Travel, Marketing