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Senior Account Manager, Australia

City:  Sydney
Job area:  Sales
Job field:  Sales
Seniority Level:  Mid-Senior level
Date:  Dec 11, 2019

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

Our business unit Enterprise Solutions offers consulting and end-to-end hotel management solutions to more than 3,000 corporate businesses globally. These include professional procurement, rate audit, payment and automated invoice processing as well as online group bookings.  
We are looking for a Sydney-based Senior Account Manager who manages business and leads negotiations with major local accounts, finds new ways to support customers' travel processes and increases share of wallet.


Your challenges
•    Manage and lead negotiations with local accounts, find new ways to support customers' travel processes and increase share of wallet
•    Find new ways to build up the strategic partnership with customers and penetrate all HRS solutions to increase share of wallet
•    Acquire new local accounts based on leads (typically provided by central steering) and ensure new customers go live and begin booking (responsible from lead to implementation)
•    Identify additional local leads and evaluate them together with central steering
•    Work together with Account Support Management to provide support to customers, being the key contact for customers and fully responsible for them
•    Maintain a high level of product portfolio knowledge and the benefits for customers as well as other relevant information such as market trends, strategy, competitors, pricing.


Your commitment 
•    A bachelor degree or above
•    Several years working experience from the hotel industry / IT solutions industry highly preferred
•    Solid knowledge of the travel industry
•    Very strong analytics, i.e. able to analyze complex data and to draw relevant conclusions
•    Strong competence in relationship management, esp. sales and acquisition, initiating positive contact, acting convincingly (e.g., in negotiations), showing good communication skills, behaving professionally, using consultative selling techniques to close on leads and opportunities, owning and concluding contract negotiations
•    Strong problem-solving skills and ability to discuss matters with senior employees of customers at eye level
•    A structured, independent and goal oriented working style
•    Fluency in English, both spoken and written

Your rewards
At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.
You will work in a modern working environment with flexible working hours and the option to work from home. Our training and further education offers give you plenty of room for your personal growth and individual development.

The small print – want to know more?
Our global company is located in more than 35 locations in all continents and we inspire more than 1.500 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.

Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                      HRS Global Hotel Solution

Job Segment: Account Manager, Consulting, Travel Industry, Sales, Technology, Travel