Working Student Hotel Experience Management (all genders)

City:  Cologne
Job Function:  Operations
Job Area:  Sales
Seniority Level:  Student
Date:  May 20, 2024

HRS AS A COMPANY

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

POSITION

We are looking for a Cologne based Working Student Hotel Success Management (all genders) who will support our Hotel Success Management team.

CHALLENGE

  • Support our Hotel Account Management team in a current project
  • Provide phone (inbound calls) and written advice to our hotel partners on issues regarding the best way they can market themselves via HRS
  • Process incoming correspondence in both German and English

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

  • Student, preferably in the field of Tourism or Hospitality
  • Passion for customer support in online business/eCommerce
  • Initiative, result-orientation as well as flexibility
  • Ability to work independently, reliably, diligently and well structured
  • Fluency in German and good command of English, both spoken and written

PERSPECTIVE

At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.

You will work in a modern working environment with flexible working hours. Our training and further education offers give you plenty of room for your personal growth and individual development.

Req ID:  17503


Job Segment: Tourism, Travel Industry, Customer Service, Travel