Vice President Product Management - FinTech

HRS AS A COMPANY

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay. 

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations. 

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers. 

FinTech enables finance organizations in a corporation to meet compliance requirements, achieve cost-effectiveness through process automation and deliver services achieving higher return of invest in the business functions of the company. In HRS’ unmanaged offering of the Business Travel Club, FinTech spearheads end-user-centric financial solutions driving customer engagement and lifetime value and bridging into the enterprise offerings’ value propositions. 

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. 

HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains. 

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide. 
 

BUSINESS UNIT

HRS' Product Management department is a critical function in driving the success of the company's Lodging-as-a-Service (LaaS), Meeting-as-a-Service (MaaS) and Workforce-as-a-Service (WaaS) solutions. The department collaborates with cross-functional teams to define the product vision, roadmap, and strategy, and prioritizes features using analytics and data to meet business goals and deliver an exceptional experience for stakeholders. 

Product Managers at HRS own the program backlog, define product increments and releases, and are responsible for the product vision, roadmap, pricing, licensing, and ROI. They possess strong business and technical knowledge, as well as excellent communication and prioritization skills. 

The department operates based on HRS' leadership principles, putting the customer view first and striving for customer success over commercial success. They think and act big, challenging the status quo, and constantly leaving their comfort zones to achieve growth. As coaches, they hire the most likely to win and help develop team members to become the best through radical candid feedback. 

Our Product Managers are learning pioneers, continually seeking to improve processes, products, commercial models, technologies, and ways of working. They take ownership of the entire customer experience, seeking truth and committing to decisions once they are made. 

To succeed in the role, candidates must possess strong business and technical know-how, prioritize tasks accurately, and have excellent communication skills. They must also have an up-to-date knowledge of the latest trends and technologies and be comfortable presenting their ideas to internal stakeholders. 

POSITION

We are looking for a VP of Product Management FinTech (all genders) to join the product leadership team. In your proactive nature, you lead the product strategy, design and implementation of HRS’ fin-tech offerings, lead day-to-day product development and support our global team to deliver relevant and high-quality product experiences to our demanding customer base.

ROLE RESPONSIBILITIES

Platform Leadership: Oversee the development of HRS’ platforms for payments, billing, tax, and compliance management. 

Product Vision: Own and drive the FinTech product vision, value proposition, and roadmap, focusing on digital automation for efficiency, cost reduction, and decision-making for multi-national clients. 

Strategic Development: Lead the evolution into an AI-based lodging and meetings finance automation platform, ensuring a scalable and commercially viable SaaS offering. 

P&L Accountability: Manage the platform's P&L, making strategic investment decisions to achieve significant growth. 

Collaboration: Work closely with product marketing, UX design, product operations, and technical architects to scale the platform globally, leveraging advanced technology. 

Roadmap Adaptation: Continuously align the product strategy with the roadmap, adjusting team priorities to meet strategic deliverables on time, within budget, and with high quality. 

Ambassadorship: Represent the FinTech platform within the company and in the market through presentations, product announcements, and participation in industry events. 

Operational Excellence: Collaborate with operations teams to integrate deeply into customer and partner ecosystems, delivering exceptional product experiences. 

Cross-Platform Development: Engage in strategic initiatives with ProcureTech, TravelTech, and BPATech to enhance the HRS procure-to-reclaim value proposition. 

Industry Knowledge: Keep clients, partners, and teams informed with the latest industry trends and competitive intelligence. 

Global Team Integration: Connect development teams across hubs in India, Vietnam, and Europe, fostering a social contract in their collaboration and ensuring clarity on purpose, direction, and strategy. 

Culture Building: Foster an organized, motivated culture using S.M.A.R.T. metrics and a Kaizen mindset to drive continuous improvement. 

Team Development: Utilize your product and sales expertise to hire top talent and coach the team to excel. 

Risk Management: Develop and implement strategies to mitigate potential risks associated with product development and market deployment. 

Customer Engagement: Actively engage with key clients and stakeholders to gather feedback and insights, ensuring the product meets their evolving needs. 

Financial Planning: Oversee budgeting and financial planning for the product team, ensuring resources are allocated effectively. 

Vendor and Partner Management: Establish and maintain relationships with key vendors and partners for seamless integration of third-party solutions. 

User Experience Focus: Advocate for superior user experience across all product offerings, ensuring design and functionality meet the highest standards. 

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

Hard Skills:

• Product Strategy: Expertise in developing and executing a product vision and roadmap.
• Technical Knowledge: Proficiency in API-driven platforms, cloud solutions, AI technologies, and workflow automation.
• Market Research: Ability to conduct thorough market analysis, understand economic buyer needs, and navigate relevant regulations.
• Analytical Thinking: Strong skills in data analysis, decision-making, planning, forecasting, and compliance.
• Industry Experience: Extensive experience in the payments and broader FinTech industry, with a firm grasp of regulations related to payments and tax.

Soft Skills:

• Leadership: Ability to think strategically, inspire teams, and drive transformative growth.
• Collaboration: Strong interpersonal skills to work effectively with cross-functional teams and stakeholders, spanning business and product in Europe with engineering in Vietnam.
• Customer Focus: Deep understanding of regional and market-specific customer needs related to payments and FinTech, prioritizing customer success and enhancing user experience.
• Adaptability: Comfortable with ambiguity, resilient in the face of challenges, and committed to continuous improvement.

PERSPECTIVE

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

LOCATION, MOBILITY, INCENTIVE

This is a remote role in Europe, but the position will require you to travel for business. The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.