Account Manager - Meetings & Groups (all genders)

HRS AS A COMPANY

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

BUSINESS UNIT

POSITION

We are looking for a Germany based Account Manager - Meeting and Groups (all genders) to partner with our corporate customers and deliver best in class solutions for their business travelers.

CHALLENGE

• Grow the annual revenue from within our high level B2B customer base through a detailed understanding of their strategic business travel requirements and the optimization of our HRS Meeting & Groups Solutions  
• Develop a trusted advisor relationship with key accounts, stakeholders and executive sponsors across multiple disciplines within your customer base. 
• Ensure the timely and successful delivery of HRS solutions according to customer needs and objectives 
• Manage projects of all new customer implementations and oversee the operational running of all accounts on a day-to-day basis 
• Manage and lead negotiations with local accounts and find new ways to support customers' travel processes and increase share of wallet for the Meeting and Groups Area 
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders 
• Forecast and track key account metrics, monitor and analyze customer's usage of our product 
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments 
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis 
• Liaise between the customer and internal teams 
• Work closely with international colleagues to ensure international roll outs of customers 
• Maintain a high level of product portfolio knowledge and the benefits for customers as well as other relevant information such as market trends, strategy, competitors, pricing. 

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

• Grow the annual revenue from within our high level B2B customer base through a detailed understanding of their strategic business travel requirements and the optimization of our HRS Meeting & Groups Solutions  
• Develop a trusted advisor relationship with key accounts, stakeholders and executive sponsors across multiple disciplines within your customer base. 
• Ensure the timely and successful delivery of HRS solutions according to customer needs and objectives 
• Manage projects of all new customer implementations and oversee the operational running of all accounts on a day-to-day basis 
• Manage and lead negotiations with local accounts and find new ways to support customers' travel processes and increase share of wallet for the Meeting and Groups Area 
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders 
• Forecast and track key account metrics, monitor and analyze customer's usage of our product 
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments 
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis 
• Liaise between the customer and internal teams 
• Work closely with international colleagues to ensure international roll outs of customers 
• Maintain a high level of product portfolio knowledge and the benefits for customers as well as other relevant information such as market trends, strategy, competitors, pricing. 

PERSPECTIVE

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

LOCATION, MOBILITY, INCENTIVE

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.