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Intern Hotel Account Manager (m/f/d)

City:  Cologne
Job area:  Sales
Job field:  Sales
Seniority Level:  Mid-Senior level
Date:  Nov 20, 2021

HRS reinvents how businesses Work, Stay and Pay. Counting more than 5.000 corporations and 40% of Fortune 500 companies in our customer base, HRS has emerged to the most trusted platform of digital software solutions in business travel hospitality worldwide.

The HRS platform is composed of three engines that each optimize one core building block along the corporate hospitality supply chain: Intelligent Procurement, Smart Booking and Invisible Payment. Through the integration of those engines into one large data-driven platform approach, our Lodging-as-a-Service value proposition enhances satisfaction of corporate employees and travelers, delivers the highest grade of process automation for corporate stakeholders and ensures strongest compliance end-to-end.

We are looking for a Cologne based Intern Hotel Account Manager (m/f/d) who acts as a knowledgeable phone contact for our hotel partners, dealing with all questions and issues relating to our contractual collaboration and our hotel-specific online tools.

 

Your challenge 

  • Provide phone (inbound calls) and written advice to our hotel partners on issues regarding the best way they can market themselves via HRS
  • Support hotel partners with all topics related to day to day operations
  • Train new hotel partners how to use HRS tools and systems
  • Process incoming correspondence in German and English

 

For this exciting mission you are equipped with…

  • Initial professional experience in the hotel and/or tourism industry, including customer contact
  • Passion for customer support in online business/ eCommerce
  • Commitment, ability to work independently and a customer-oriented, results-focused approach combined with very good communication skills
  • Fluency in German and good command of English, spoken and written 

 

Your perspective
You get access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay. Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

The small print – want to know more?
Our global company is located in more than 30 locations in all continents and we inspire more than 850 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.


Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                      HRS Global Hotel Solution

Req ID:  10007


Job Segment: Account Manager, Tourism, Travel Industry, Sales, Travel