Loading...
Share this job.

Rate Loading Manager (m/f/d)

City:  Cologne
Job area:  Corporate Client Solutions
Job field:  Sourcing
Seniority Level:  Entry level
Date: 

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

We are looking for a Cologne based Rate Loading Manager (m/f/d) who will be responsible of the the full rate loading process for our national and international corporate customers.

 

Your challenges

  • Manage the rate loading process for our corporate customers with individual hotels and hotel chains  (CRS, GDS and external connected hotels)
  • Support our customers and ensure outstanding service quality in answering rate loading related requests
  • Prepare regular reporting to corporate customers which shows in detail the success ratio and remaining issues
  • Investigate and support non bookability situations (first level support) and identify specific issues to escalate to responsible stakeholders as second level support
  • Build and maintain a fruitful relationship with the HRS internal stakeholders as well as to the travel managers of HRS corporate customers


Your commitment

  • A commercial education, preferably in the travel industry, or in business administration
  • First professional experience in the hotel industry and / or within the B2B travel industry will be an advantage
  • Good MS Excel skills
  • Bindingness, self-responsible work as well as customer and result orientation combined with very good communicative skills
  • High level of self-motivation and ability to work under time pressure
  • Ability to manage hotel and customer expectations
  • High level of flexibility and good organization
  • Fluency in German and English, both spoken and written

 

Your rewards

At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.

You will work in a modern working environment with flexible working hours and the option to work from home. Our training and further education offer give you plenty of room for your personal growth and individual development.

The small print – want to know more?
Our global company is located in more than 35 locations in all continents and we inspire more than 1.500 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.


Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                      HRS Global Hotel Solution


Job Segment: Travel Industry, Travel