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Business Development Manager Crisis Management (m/f/d)

City:  New York
Job area:  Sales
Job field:  Sales
Seniority Level:  Mid-Senior level
Date:  Oct 6, 2021

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

The HRS Crisis Management solution is a rapidly growing part of our business serving the needs of our government clients across the globe when a crisis strikes.  If you are a professional consultant or experienced in solution sales in the government sector and wish to be part of delivering the most advanced technological experience and deliver immediate help and solutions in times of need, then we’d love to hear from you.

We are seeking a senior sales professional who has depth of experience and knowledge in the crisis management field and experience selling across all government sectors (federal, state and local). You will report into the Global Crisis Management Lead and be part of a global enterprise team passionate in their commitment to pioneering in its field. You will be based in the United States and responsible for growing the crisis management government portfolio.

You will be part of an amazing journey with the HRS Group working on the world’s most advanced on-demand crisis platform. 

Your challenges 

  • Bring a high level of focus, enthusiasm and approach-to-market experience
  • Target, approach and acquire new high-value government customers using a deep understanding of their individual strategic crisis response program requirements
  • Be recognised as an expert and build awareness of HRS in the marketplace through active collaboration and consultative sales
  • Develop an in-depth understanding of HRS crisis response solutions and offer a consultative sales approach to potential customers
  • Ensure all new sales activity is delivered at best practice by energetically engaging and cross-collaborating with departments and team members and set a personal example to the team in all customer engagements
  • Own pipeline development and prospecting including the opportunity pursuit cycle plus tender management and contract negotiations, from beginning to end
  • Build and execute ‘go-to-market’ strategies in collaboration with Crisis Management Lead
  • Be a ‘go-to’ person for the latest market competitor activity, customer intelligence and industry solutions
  • Actively manage the company CRM to ensure all customer activity and data is correctly recorded and up to date for reporting and analytics purposes.


 Your commitment

  • University or college degree in Business (or similar) and at least 5+ years’ experience in consulting services or solution sales, preferably government sales
  • Excellent understanding of government operations in crisis response handling
  • Exceptional interpersonal skills focused on the highest levels of trust and flawless business relationships
  • Established network across the public sector
  • Solid experience in complex solution selling. Understanding of crisis response and requirements
  • Proven experience in engaging in senior levels across multiple disciplines to ensure maximum understanding of potential customer needs
  • Strong competency in delivering creative and pioneering solutions to deliver value across all commercial arrangements
  • Be a self-starter who is independently driven to succeed and continue on the learning journey
  • Excellent analytical and logical cognitive ability
  • Ability to analyze and interpret complex customer data and use CRM systems as part of your daily role.
  • The ability to travel as required
  • Fluency in English (spoken and written) 


Your rewards
At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.
You will work in a modern working environment among some of the most talented people in our industry. Our training and ongoing development give you plenty of opportunities for success and individual development.

The small print – want to know more?
Our global company is located in more than 30 locations in all continents and we inspire more than 850 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.

Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                      HRS Global Hotel Solution

Req ID:  7641

Job Segment: Business Development, Consulting, CRM, Sales, Technology