Product Designer (all genders)

HRS AS A COMPANY

HRS is transforming the future of corporate travel through innovative technology. In a $600 billion global lodging and meetings market, inefficiencies are rampant—from frustrating traveler experiences caused by outdated check-in and payment systems to millions lost annually due to missing or non-compliant invoices that block VAT reclaim. With travel increasingly complex and fragmented, the opportunity for innovation is enormous—and HRS is leading the charge.

HRS offers an unparalleled end-to-end solution for managing corporate lodging, group travel, long stay, and meetings—all within a single, unified platform. With HRS Connect, companies gain access to a sleek, consumer-grade booking interface that consolidates fragmented travel spend and delivers full visibility across all travel categories. This is paired with HRS’s proprietary AI Copilot, which enables travel and procurement leaders to steer their programs strategically with real-time data, actionable insights, and one-click implementation of optimizations.

Together, these solutions empower organizations to drive measurable cost savings, boost policy compliance, and radically improve the traveler experience. The HRS platform enables customers to achieve up to 3x return on investment, achieve 100% invoice compliance, and increase corporate program adoption by over 20%—particularly in unmanaged spend areas like meetings and groups.

With over two decades of proprietary data, market-leading AI, and deep integration across the travel and expense ecosystem, HRS powers travel programs for 35% of the Fortune 500. From seamless payment to VAT-compliant e-invoicing and real-time reconciliation with SAP Concur and other ERP platforms, HRS offers unmatched transparency, governance, and performance—turning travel into a data-driven advantage with a sharp focus on customer excellence, compliance, and automation.

BUSINESS UNIT

HRS' Product Management department is a critical function in driving the success of the company's Lodging-as-a-Service (LaaS), Meeting-as-a-Service (MaaS) and Workforce-as-a-Service (WaaS) platform offerings. The department collaborates with cross-functional teams to define the product vision, roadmap, and strategy, and prioritizes features using analytics and data to meet business goals and deliver an exceptional experience for stakeholders.
The teams in the Product Management department at HRS own the program backlog, define product increments and releases, and are responsible for the product vision, roadmap, pricing, licensing, and ROI. They have strong business and technical knowledge and excellent communication and prioritization skills.
The department operates based on HRS' leadership principles, putting the customer view first and striving for customer success over commercial success. They think and act big, challenging the status quo, and constantly leaving their comfort zones to achieve growth. As coaches, they hire the ones most likely to win and help develop team members to become the best through radical candid feedback.
Product Designers at HRS are learning pioneers, continually seeking to improve processes, products, commercial models, technologies, and ways of working. They take ownership of the entire customer experience, seeking truth and committing to decisions once they are made. To succeed in the role, candidates must possess strong business and technical know-how, prioritize tasks accurately, and have excellent communication skills. They must also have an up-to-date knowledge of the latest trends and technologies and be comfortable presenting their ideas to internal stakeholders.

POSITION

As a key member of our Travel Tech team, you’ll design intuitive, seamless experiences that serve the diverse needs of corporate travellers, travel agents, and meeting planners. From web tools to APIs, you'll craft solutions that simplify complex journeys and scale globally.
You’ll partner closely with product managers, engineers, marketers, and sales teams to turn insights into powerful, user-centred products. You will be at the forefront of tackling the usability risk - ensuring our products not only work but are intuitive, efficient, and impactful for customers. Through close collaboration, strategic design, and user-driven insights, you will help shape products that deliver measurable value to both users and the business.

CHALLENGE

•    Usability Ownership: Focus on eliminating friction points in the user journey, ensuring designs solve real problems and meet user expectations with clarity and ease of use. 
•    Discovery & Hypothesis Validation: Partner with the two other roles of the Product Trio to identify customer problems, explore potential solutions, and validate hypotheses through user research and rapid prototyping. 
•    Continuous User Research: Plan and execute qualitative and quantitative research activities—such as user interviews, contextual inquiries, workshops, and usability tests—to uncover actionable insights. 
•    Strategic Design Execution: Translate research findings into interactive prototypes and pixel-perfect designs, ensuring usability and simplicity even for complex workflows, and initiating change initiatives through narrative document analysis (we use Amazon 6-pager method). 
•    Iterative Delivery: Collaborate closely with engineers during implementation, ensuring design quality and consistency throughout the Delivery process. Ensure that the implementation is measurable and that iteration only stops if the defined goal is achieved. 
•    Design System Contribution: Enhance and maintain our proprietary Design System to ensure consistency and scalability across all platforms. 
Your work will directly shape an intuitive platform for booking workspaces, meeting rooms, and accommodations, improving the experience for business travelers and corporate bookers while seamlessly integrating with third-party applications.

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

•    5+ years of experience in product design (B2B/B2C), simplifying complex processes into intuitive, user-friendly interfaces. 
•    Strong expertise in usability testing and addressing usability risk through hypothesis-driven design and continuous iteration, with a data focused way of working. 
•    A collaborative mindset, thriving as part of the Product Trio (PM, Designer, Engineer) to ensure product success. 
•    Proficiency in design tools and research platforms like Figma, Miro, Dovetail, and User Interviews. 
•    Experience in user-centered research methods and translating insights into actionable design solutions. 
•    Excellent written and spoken communication skills in the English language, with the ability to advocate for usability and align diverse stakeholders. 
•    A passion for agile product development and a clear understanding of modern Discovery and Delivery practices.

PERSPECTIVE

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

LOCATION, MOBILITY, INCENTIVE

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.