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Account Manager Meetings & Groups France (m/f/d)

City:  La Défense
Job area:  Corporate Client Solutions
Job field:  Customer Service
Seniority Level:  Mid-Senior level
Date:  Aug 27, 2021

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

We are looking for a Paris based Account Manager Meetings & Groups France (m/f/d) who plans group trips or events on behalf of our corporate customers and organizes club outings and city tours for private groups.


Your challenge 

  • Support your clients and ensure outstanding service quality by answering requests and providing excellent advice with regards to hotel bookings
  • Take responsibility for all activities, from incoming requests to bookings of Meetings & Groups events
  • Provide 1st Level Support for all Account and Global Account Customers
  • Negotiate rates with hotels to exceed customer expectations
  • Create comparable offers with set HRS standards and consider customer special requirements
  • Proactively reach out to bookers and planners you work with to discuss and sell the HRS MICE Services (Meetings, incentives, conferencing, exhibitions) 
  • Take a strategic role in implementing "HRS meetings management", our technical solution for corporate customers
  • Cooperate closely with our MICE Solution Experts and the Corporate Sales Team globally


Your commitment  

  • A commercial education
  • Good knowledge of the hotel industry and meeting standards
  • Ability to initiate positive contact in tele-sales and to maintain lasting relations
  • Excellent communication and negotiation skills in both ways: understanding "pain and gain" of the customer and presenting best possible solutions
  • Fluency in French and English, spoken and written


Your rewards

At HRS we feel globally united and mutually responsible, a belief that is rooted in our company history and values: Thinking and acting like an entrepreneur, with everyone across the whole company being given the opportunity to take full ownership to deliver on our shared vision every single day.

You will work in a modern working environment with flexible working hours and the option to work from home. Our training and further education offers give you plenty of room for your personal growth and individual development.


The small print – want to know more?
Our global company is located in more than 30 locations in all continents and we inspire more than 850 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.

Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                      HRS Global Hotel Solution

Req ID:  9961

Job Segment: Account Manager, Sales