Intern / Working Student Rate Management (all genders)

HRS AS A COMPANY

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

POSITION

We are looking for a in Italy based Rate Loading Manager (all genders) who will be responsible for implementing negotiated rates for our corporate customers.

CHALLENGE

• Manage the rate loading process for our corporate customers with individual hotels and hotel chains  (CRS, GDS and external connected hotels)
• Support our customers and ensure outstanding service quality in answering rate loading related requests
• Prepare regular reporting to corporate customers which shows in detail the success ratio and remaining issues
• Investigate and support non bookability situations (first level support) and identify specific issues to escalate to responsible stakeholders as second level support
• Build and maintain a fruitful relationship with the HRS internal stakeholders as well as to the travel managers of HRS corporate customers

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

• Ongoing studies preferably in the field of Business Administration or Tourism Management
• Bindingness, self-responsible work as well as customer and result orientation combined with very good communicative skills
• High level of self-motivation and ability to work under time pressure
• Ability to manage hotel and customer expectations
• High level of flexibility and good organization
• Fluency in  English, both spoken and written

PERSPECTIVE

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

LOCATION, MOBILITY, INCENTIVE

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.