Data Analyst

City: Mohali

Job Function: Operations

Job Area: Product & IT

Seniority Level: Associate

Date: Mar 16, 2026

HRS AS A COMPANY

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

BUSINESS UNIT

Enterprise Solutions is a key business unit at HRS, integrating multiple systems and tools to streamline information exchange across business processes and databases. It forms the backbone of our daily operations, enabling efficient workflows and supporting critical business functions.

Within Enterprise Solutions, the Marketing department combines technology, creativity, and data to bring customers closer to the HRS brand. It plays a central role in shaping how we engage with leads and customers across channels and throughout their lifecycle. The team focuses on building data-driven capabilities, optimizing marketing operations, and delivering personalized experiences that enhance customer satisfaction and strengthen brand loyalty.

By connecting insights with innovative technology, the Marketing department creates measurable business impact and positions HRS for sustainable growth in a fast-evolving digital landscape.

POSITION

As a Data Analyst (all genders) in our Customer Analytics Team, you are a strategic partner to Product across our B2B enterprise solutions business and B2C consumer platform.

You analyze customer behavior, product usage patterns, and feature adoption across the full journey — from discovery through engagement and retention — using onsite, product interaction, and transactional data. Your insights enable data-informed product decisions, improved user experiences, and scalable growth across both business models.

You contribute to the evolution from descriptive reporting toward predictive, AI-enabled product analytics and experimentation.

CHALLENGE

Derive actionable insights from customer personas and behavioral segments by analyzing onsite and product interaction data to identify engagement drivers, friction points, adoption barriers, and retention opportunities.
Evaluate product performance across the user journey (traffic, activation, feature adoption, engagement depth, retention), translating insights into clear recommendations for roadmap prioritization and UX optimization.
Define, maintain, and evolve product KPI frameworks and measurement standards, ensuring consistent tracking of product adoption, engagement quality, and lifecycle outcomes across B2B and B2C.
Partner closely with Product Managers, Designers, and Engineering to shape experimentation roadmaps, feature rollouts, and impact measurement.
Build automated dashboards and scalable self-service analytics solutions to support continuous product discovery and steering.

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

University degree in Economics, Computer Science, Mathematics, Statistics, or a comparable quantitative field
3+ years of experience in product analytics, behavioral analytics, or a comparable role working with large-scale datasets
Strong SQL skills and experience working with cloud-based data platforms (ideally AWS), plus familiarity with event-based tracking systems, GA4/BigQuery, Python, and Airflow
Strong understanding of experimentation frameworks (A/B testing), funnel analytics, cohort analysis, and causal inference
Experience with BI tools (e.g., MicroStrategy, Tableau, Power BI) and stakeholder-facing reporting
Knowledge of statistical methods including time series analysis, forecasting, and advanced behavioral analytics techniques
Fluent in English, written and spoken, with strong ability to translate analytics into clear product recommendations

PERSPECTIVE

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

LOCATION, MOBILITY, INCENTIVE

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.

Req ID: 18676