Senior Account Manager (all genders)

DESTINATION SOLUTIONS AS A COMPANY

We at Destination Solutions are the market-leading B2B platform for vacation rentals and simplify the day-to-day work of vacation rental agencies, destinations and private landlords in Germany, Austria and Switzerland.

Destination Solutions is part of the globally acting HRS Group. HRS is reinventing the way businesses and governments work, stay and pay in today’s dynamic global marketplace. HRS’ advanced platform technology is extending its reach beyond hospitality to meetings, office space management, payment efficiency and crisis recovery.

More information at https://www.ds-destinationsolutions.com/

BUSINESS UNIT

POSITION

As Senior Account Manager for Southern Germany, you will be responsible for the support and maintenance of the rental agencies and tourist destinations in Bavaria, Baden-Württemberg and Austria that work with us.  

CHALLENGE

• Support and develop strategic accounts in the vacation rental industry.
• Advising existing customers on new solutions and products, as well as further optimizing the business relationship and improving performance.
• Ensure the smooth display of vacation rentals in our distribution partner network with connected portals such as Booking.com, Hometogo, vrbo, Check24, airBnB and our own platforms HRS Holidays and Tiscover.
• Using internal CRM and statistical tools to continuously analyze all relevant Key Performance Indicators (KPIs) for customers and internal stakeholders.
• Contribute to the conception of new product ideas and identify new opportunities for the company.
• Together with the Sales Manager in your region, you will be our "ear to the market". In close cooperation, you will develop strategies to acquire new partners and optimize business relations.
• Supported by our marketing team, you will strengthen our product portfolio's market positioning and awareness.
• Participation in relevant trade shows, conferences and other events.

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

• A successfully completed degree in economics or tourism or comparable training.
• Several years (3+) experience in account management.
• Strong communication, influencing and negotiation skills.
• Experience with telephone, video telephony and on-site advisory meetings.
• Quick comprehension, initiative and a high level of commitment and resilience.
• Passion and good understanding for consulting, sales and people as well as for technical issues and the e-commerce business. 
• Analytical, structured and entrepreneurial mindset and a hands-on mentality
• Experience with CRM tools such as Salesforce is a plus.
• Fluent German and good English skills.

PERSPECTIVE

We hire the most likely to win and develop to become the best. You will grow with us in a highly attractive market both personally and professionally throughout this unique journey. You will actively contribute to making our products and solutions for the customer better, smarter and more sustainable.
Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission.

As a Travel Tech company we represent an innovative organizational culture with a flat hierarchy, a hands-on mentality and room for own ideas. We are constantly growing with more than 70 team members, with a vivid mix of experience, agility and creativity, at four offices and additional home offices.
HRS offers access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry.

LOCATION, MOBILITY, INCENTIVE

The position can be performed 100% remotely (with main residence in the region) with a willingness to travel of up to 50%.

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.