PAY Consultant (all genders)

City:  New York
Job Function:  Sales
Job Area:  Business Consulting & Steering
Seniority Level:  Mid-Senior level
Date:  Feb 23, 2024

HRS AS A COMPANY

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

BUSINESS UNIT

The Payment unit owns the end-to-end customer journey from technical consultative selling, over delivery up to smooth ongoing operations for customers of HRS payment solutions. The business unit is responsible for understanding customer requirements, demonstrating the value and capabilities of HRS payment solution offerings, addressing technical inquiries, and building trust with prospects as well as existing HRS payment customers. The more corporate clients use PAY, the more third-party partners such as banks, card issuers, ERPs, booking platforms and other financial service providers want to partner and collaborate with us, and this drives further commercial growth for PAY by monetizing these partnership streams.

POSITION

We are looking for a PAY Consultant (All genders) based in Cologne or Berlin, with a passion for delivering great results to ensure our further growth as well as the successful launch of our HRS PAY products.

CHALLENGE

  • Provide consultative support to clients by understanding their unique payment challenges, offering expert advice on payment solutions, and guiding them in making informed decisions.
  • Collaborate with internal and external stakeholders to design the payment solution, lead requirement engineering and define all requirements so that delivery/implementation teams know exactly what to implement
  • Proactively support sales teams in identifying strategic targets for HRS PAY solutions
  • Identify areas for strategic expansion of HRS PAY and negotiate on strategic topics with external partners
  • Collaborate with HRS payment ecosystem partners (e.g. credit card providers) to identify alignment needs and problem solving for customers along selling and solution design phases.
  • Work closely with product development, marketing and other relevant teams (e.g. supplier solutions) to ensure a cohesive approach to developing and promoting payment solutions in your respective market. Provide valuable input based on customer feedback and market trends.
  • Be the first point of contact for corporate clients and external partners for all questions related to HRS PAY solutions and implementation
  • Stay up-to-date with the company’s payment products, technologies and go-to-market strategy. Lead product demonstrations and presentations to potential clients, showcasing the technical capabilities and benefits of the payment solutions.
  • Collaborate with clients and internal teams to customize payment solutions according to client needs. Troubleshoot technical issues that may arise during the sales process and ensure effective resolution.
  • Provide transparency and regularly communicate to leadership on the status of technical sales based on input and output metrics.
  • Act as internal subject matter expert (SME) on HRS PAY and virtual payments for HRS sales, product, and marketing teams
  • Stay informed about industry trends and regulatory changes to offer strategic insights that align with the client’s business goals.
  • Regularly provide training sessions to foster payment knowledge within NORAM

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

  • Min. 3 years in a product marketing role in a Fin Tech, Payment, SAAS or B2B company
  • Positioning: ability to develop effective positioning strategies to communicate their value proposition to the target B2B audience.
  • Market and Customer Understanding: Proficiency in conducting market research, analyzing data, and identifying customer needs to tailor marketing strategies that resonate with B2B customers.
  • Messaging and Communication Skills: Excellent written and verbal communication skills to create compelling product messaging and sales collateral for different marketing channels.
  • Cross-Functional Collaboration: Strong teamwork and collaboration skills to work effectively with cross-functional teams, including product management, sales, and marketing communications, to ensure successful product launches and campaigns.
  • Analytical and Data-Driven Decision Making: Ability to analyze data, monitor marketing performance metrics, and use insights to make informed decisions and continuously optimize marketing efforts for better results.
  • Excellent English communication skills (written and verbal)

PERSPECTIVE

Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.

LOCATION, MOBILITY, INCENTIVE

Location: USA - Remote

The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.

Req ID:  17479


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