Global Program Manager STAY (all genders)

City:  Shanghai
Job Function:  Sales
Job Area:  Business Consulting & Steering
Seniority Level:  Director
Date:  Jul 19, 2024


HRS, the pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, our digital platform, driven by ProcureTech, TravelTech, and FinTech, reinvents how companies and travelers Stay, Work, and Pay - cohesively brought together by our Lodging as a Service solution.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. 
TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers. 
In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. 

Combining these technology propositions, HRS unlocks exponential catalyst effects. Our data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. Beyond cost savings in the global post-pandemic economy, HRS clients gain from an unrivaled focus on essential aspects including safety, security and satisfaction. HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.


Explore HRS's Enterprise Sales Unit, a global leader in Consulting, Sales, Marketing, and Customer Relations. Centered on global commerce, our focus sharpens with the China GTM Strategy:
For the Outbound Market, we unveil our Procure to Reclaim LaaS model for multinational leaders.
In the Domestic and Inbound realm, we offer Procure, Book, and Pay solutions, flexibly priced for varied needs. Spanning from the US to Greater China and beyond, with a core in Cologne, Germany, our mission is clear: Transform Fortune 1000 enterprises with our efficient SaaS platform, targeting sectors like Procurement, Finance, and HR.

Join us in shaping the future, merging global strategies with local wisdom, especially in the burgeoning Chinese domain


We are looking for a Shanghai based Global Program Manager (all genders) who will spearhead our prime global programs, serving as the chief liaison for top clients. Entrusted with HRS's Stay-Work-Pay offerings, they strategize and manage end-to-end solutions. Within HRS's framework, this role directs operational teams, forges strategic roadmaps, enhances customer relations, and identifies upsell avenues. This integral position reports directly to the VP ES Greater China.


  • Program Oversight: Oversee global programs and initiatives for top-tier Fortune500 accounts.
  • Relationship Building: Foster robust, enduring relationships with client stakeholders, including C-Level, positioning HRS as a premier corporate travel partner.
  • Strategic Insight: Cultivate account strategies rooted in a profound grasp of client objectives and industry trends.
  • Financial Management: Direct HRS's commercial P&L for designated clients, ensuring mutual value and leading commercial negotiations.
  • Initiative Implementation: Command the rollout of initiatives, coordinating with internal experts across a multifaceted, cross-regional matrix.
  • Quality Assurance: Ensure the impeccable design and execution of strategic efforts with assigned clients.
  • Client Liaison: Serve as the primary point of contact for clients and their regions, bolstered by global and regional teams.
  • Value Proposition Mastery: Master the HRS value proposition to fuel growth across all HRS platforms (STAY, WORK, PAY), embodying an entrepreneurial spirit within the organization.


  • Professional Experience: Proven years leading project management in top consulting or global travel SaaS companies with a strong background in consultative sales and customer success.
  • Analytical Prowess: Skill in deriving strategic discussions from diverse data sources, coupled with a knack for fostering client relations through crafted storylines.
  • Leadership & Communication: Proficiency in presenting at executive and C-levels, paired with experience leading dynamic multinational teams towards outstanding results.
  • Adaptability & Innovation: Capable of thriving in fast-paced environments, driving innovation, and navigating multicultural matrix organizations with a structured, goal-oriented approach.
  • Problem-solving: Exceptional problem-solving abilities, with creativity to unearth opportunities that enhance customer experiences.
  • Personal Traits: Embody empathy, authenticity, integrity, resilience, and respect in all interactions.
  • Language Proficiency: Fluent in both English and Mandarin.


How success looks like: 
Within 24 months of your tenure, success will be marked by a strategic alignment and expansion of our global accounts. Your expert orchestration will transform our approach, setting in motion a scalable sales mechanism dedicated to these accounts, creating sustainable profitable growth.


Join us to be part of a winning team that fosters growth and excellence. Your journey with us brings personal and professional development. Contribute to enhancing our products for customers, shaping a smarter, more sustainable future. In our entrepreneurial environment of ownership and execution, you'll play a vital role in a greater mission. As a Travel Tech company, we embrace innovation, offer a flat hierarchy, and encourage your ideas. 


The GPM is based in Shanghai. The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual bonus.

Req ID:  17689

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