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Accounts Receivable Officer (m/f/d)

City:  Sydney
Job area:  Corporate Functions
Job field:  Finance
Seniority Level:  Associate
Date:  Aug 13, 2022


HRS is reinventing the way businesses and governments work, stay and pay in today’s dynamic global marketplace. HRS’ advanced platform technology is extending its reach beyond hospitality to meetings, office space management, payment efficiency and crisis recovery.

Beyond cost savings in the global post-pandemic economy, HRS clients gain from an unrivaled focus on essential aspects including safety, security and satisfaction.

HRS is also recognized for its award-winning Green Stay Initiative, technology that helps corporate hotel programs achieve their NetZero targets, and its groundbreaking Crew & Passengers Solution, which leverages automation to elevate experiences for air and rail operations.

Founded in 1972, HRS works with 35 percent of the global Fortune 500, as well as the world’s leading hotel chains, regional hospitality groups and payment providers.



We are looking out for a Sydney based Accounts Receivable (AR) Officer who shall be responsible for commission invoicing, commission receivable collections, maintenance of the debtor’s database, management of debtor reporting and reminders, reconciliation of the trading bank accounts, investigation of queries and disputes and any accounting/invoicing function in association with HRS client bookings as further detailed below.  

The AR Officer needs to ensure a high quality service is provided to all stakeholders, whether internally or to external customers. #LI-RS1


Invoicing and Refunds

  1.  Support the team in preparing accurate ‘POA’ commission invoices fortnightly, other manual commission invoicing as and when required, and preparing accurate Accommodation invoicing (several platforms), as and when required.
  • Commission Collection and Cash Receipts
  1. Monitor all commission receivable records and ensure no debt exceeds credit terms.
  2. Assist in the debt collection of hotel membership and manual recharge invoices.
  3. Establish professional and constructive relationships with the Finance personnel of HRS’ customers.  Regularly liaise with them, by email and telephone chasers, regarding invoices outstanding.
  4. Action customer queries and disputes, and liaise with other HRS departments to ensure all issues are swiftly resolved to facilitate earlier receipts of funds.
  5. On receipt of cheques from customers, prepare bank deposit reporting and associated cash entries in the ERP.
  • Debtor Receipting and Reporting
  1. Report client debtor status, highlighting overdue items, to the AR Supervisor on a daily and weekly, and ad hoc, basis as well as recommending appropriate courses of action.


  • 1+ years of customer service experience (required)
  • 2+ years of credit control experience (required)
  • Certificate/Diploma in book-keeping/accounting (preferred) and/or a sound understanding of credit control and Accounts Receivable procedures gained through a suitable level of experience
  • The ability to work in a team, as well as individually
  • Sound decision making
  • Excellent written and verbal communication skills
  • Good attention to detail
  • The ability to work under pressure and to deadlines
  • A fair understanding of Microsoft Outlook & Excel (including ‘Vlookups’ and pivot tables preferred)


Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.

Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.


The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.

Req ID:  15222

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