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Account Manager (m/f/d)

Job area:  Sales
City:  Tokyo
Date:  Aug 12, 2019

At HRS “We love to make it happen”: We are the global market leader when it comes to tech- and data driven business travel solutions. Our enterprise business offers end-to-end hotel management solutions to more than 7,000 corporate businesses globally to simplify their business travel. State of the art service solutions like strategic consulting & hotel procurement, travel payment and expense solutions or efficient tools to manage corporate meetings and group booking facilitate the travel processes and guarantee savings along the value chain. Today we work globally with the Fortune 500, such as Google, China Mobile, Amazon, Siemens, Hitachi, Alibaba, Volkswagen, WorldBank.

We are looking for a Tokyo based Account Manager Japan (m/f/d) to manage business and lead negotiations with local accounts, find new ways to support customers' travel processes and increase share of wallet.


The challenge you are up for

  • Develop the associated account development plans, ensuring maximum HRS buy-in
  • Acquire new local accounts based on leads (typically provided by central steering) and ensure new customers go live and begin booking (responsible from lead to implementation)
  • Help to roll out international customers in local country and assume role of key contact for international accounts from other countries
  • Work together with Account Support Management to provide support to their customers, be the key contact for customers and fully responsible for them
  • Maintain a high level of current knowledge of the product portfolio and the benefits for customers as well as of other key information (e.g., trends, strategy, competitors, pricing)
  • Has a solid knowledge of the travel industry and is a strong problem solver, able to discuss matters with senior employees of customers at eye level

The commitment you bring

  • Bachelor degree with business focus preferred
  • A couple of years of working experience from the hotel industry/IT solutions industry highly preferred
  • Good understanding of HRS products, B2B travel industry and comp set, able to explain USPs of HRS
  • Good analytical competence, i.e. finding useful facts, being able to analyze complex data and to draw relevant conclusions
  • Strong goal orientation and decision-making competence, i.e. finding new/best-possible solutions, keeping economic impact in mind, showing good argumentation in negotiations and competence in advanced presenting techniques
  • Very strong analytical skills and negotiation skills, good competence in relationship management esp. in sales and acquisition
  • Fluency in Japanese and English, both spoken and written

The small print – want to know more?
Our global company is located in more than 35 locations in all continents and we inspire more than 1.500 employees every day. To fuel our international growth we are always looking for passionate experts who have a strong team-spirit and will take on the challenge to pioneer the international B2B travel Industry.

Interested? Have a look at all of our company benefits.
Let´s make it happen – become part of the HRS Group Team.

Find out more about the HRS Group brands and its segments:
HRS Smarttrip              DS Destination Solution                   HRS Group                     HRS Global Hotel Solution

Job Segment: Account Manager, Travel Industry, Relationship Manager, Sales, Travel, Customer Service

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